Refund policy

Return & Exchange Policy – Outlook Fashion PK

At Outlook Fashion PK, we take pride in the premium quality of our products and the satisfaction of our customers. Each item is carefully inspected before dispatch to ensure it meets our high standards of craftsmanship and design.

Please note: We do not offer returns or refunds. Only exchanges are accepted.

🔁 Exchange Eligibility:

• Exchanges are allowed within 7 days of receiving your order.

• Items must be unused, unwashed, and in their original packaging with tags intact.

• Exchange requests must be accompanied by a valid proof of purchase.

🎯 Why Only Exchange? Due to our strict quality control and limited-edition collections, we maintain a no-return policy to ensure every customer receives a fresh, untouched product. This helps us uphold the integrity of our brand and deliver consistent excellence.

📦 How to Request an Exchange:

• Email us at support@outlookfashionpk.com with your order number and reason for exchange.

• Our team will guide you through the process and confirm availability of your desired item or size.

🚫 Non-Exchangeable Items:

• Sale or discounted items

• Accessories and stitched products

• Items damaged due to customer handling

We appreciate your understanding and support in helping us maintain the highest standards in South Asian fashion.